Terms of Service

1. Agreement to these Terms

These Terms of Service ("Terms") are a binding agreement between you and Fliick Inc., a Delaware corporation (United States) ("Fliick," "we," "us," or "our"). They govern your access to and use of the Fliick website, mobile applications, and related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy, Content Policy & Notices, and AI Disclosure & Safety statement, each of which is incorporated into these Terms by reference. If you do not agree, do not use the Service.

PLEASE NOTE: SECTION 16 CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER. IT AFFECTS HOW DISPUTES BETWEEN YOU AND FLIICK ARE RESOLVED. PLEASE READ IT CAREFULLY.

2. What Fliick is

Fliick is an AI-powered interactive storytelling and roleplay platform. You create fictional characters and stories, and exchange messages with those characters, for entertainment. Fliick is an entertainment product. It is not an adult service, a dating or companionship service, or a substitute for human relationships, professional advice, or mental-health or crisis care.

Every character on the Service is powered by an artificial-intelligence language model. Characters are fictional — even when a conversation feels personal, you are never talking to a real person. AI-generated output is by its nature unpredictable and may be inaccurate, incomplete, offensive, or inconsistent. Generated content does not represent the views of Fliick, and you should not rely on it as fact or as advice; if you do, you do so at your own risk.

We are continuously improving the Service and may add, change, or remove features at any time. If we permanently discontinue the Service, Section 8 describes how unused purchased Gems are treated.

3. Eligibility and age

You must be at least 13 years old to use the Service — or at least 16 if you are a resident of the European Economic Area or the United Kingdom, or the minimum age of digital consent in your jurisdiction if higher. If you do not meet this requirement, do not create an account or use the Service.

We collect your date of birth at signup to enforce this minimum age and to apply age-based content protections: accounts belonging to users under 18 cannot access stories flagged for mature themes, and certain features are limited. Your date of birth cannot be changed later without contacting support. Misrepresenting your age is a material breach of these Terms. If we reasonably believe an account belongs to someone under the minimum age, we will terminate it.

4. Your account

You are responsible for your account and for keeping your login credentials secure. You must provide accurate information, you may not share, sell, or transfer your account, and you may not use another person's account without permission. Notify us promptly at webmaster@fliick.ai if you suspect unauthorized use of your account.

The Service is for your personal, non-commercial use, and you may maintain only one account. Accounts created to evade enforcement, abuse promotions, or automate access may be removed and any associated benefits forfeited.

5. Your content and license to Fliick

You retain ownership of the characters, stories, and other content you create on the Service ("User Content"). You grant Fliick a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt, translate, publicly display, and process your User Content as needed to operate, moderate, secure, translate, promote, and improve the Service. This license continues for content you have shared publicly for as long as it remains on the Service.

You are solely responsible for your User Content and represent that you have all rights needed to post it. If you delete your account, your personal data is handled as described in the Privacy Policy; stories and comments you shared publicly may remain available in anonymized form, no longer attributed to you.

If you send us feedback or suggestions, we may use them without restriction or compensation.

6. Prohibited content and conduct

You may not create, upload, request, generate, share, or promote content on the Service that: (a) depicts, promotes, or facilitates the sexual exploitation or sexualization of minors in any form, including purely fictional depictions and characters of ambiguous age; (b) depicts any individual under 18 years of age; (c) is obscene or pornographic; (d) contains sexually explicit imagery of any kind; (e) sexually depicts any real, identifiable person, or constitutes a non-consensual intimate depiction or "deepfake" of any real person; (f) promotes or facilitates prostitution, escort services, or human trafficking; (g) depicts bestiality, necrophilia, or sexual violence; (h) is illegal or promotes, instructs, or facilitates illegal activity; (i) promotes terrorism, violent extremism, or violence against any person or group; (j) encourages or provides instructions for suicide, self-harm, or eating disorders; (k) constitutes hate speech, harassment, defamation, or the disclosure of another person's private information; (l) infringes any intellectual-property, privacy, or publicity right; or (m) contains malware, spam, or attempts to disrupt or gain unauthorized access to the Service.

You may not attempt to circumvent, disable, or manipulate the Service's safety systems, content moderation, or access controls, whether through prompts, technical means, or otherwise. Content that is intentionally vague or framed to skirt these rules is treated as violating them. Our Content Policy & Notices explains these rules in more detail and is part of these Terms.

We may remove content, restrict features, or suspend or terminate accounts that violate this section, with or without notice.

7. AI-generated content

Subject to these Terms and your compliance with them, you may use the AI-generated output of your own chats and creations on the Service for your personal, non-commercial purposes. Because output is generated by statistical models, it may be similar to output generated for other users, and no exclusivity in generated output is promised.

AI output is provided for entertainment only. It is not medical, legal, financial, psychological, or other professional advice, and no professional relationship is created by your use of the Service. Always consult a qualified professional for real-world decisions.

8. Gems, purchases, and payments

Gems are a prepaid virtual credit licensed to you for use within the Service. When you purchase Gems, you are purchasing access to entertainment features of the Service — not any specific piece of content. Gems are not money, have no cash value, are non-transferable, cannot be exchanged or redeemed outside the Service, and are non-refundable except where required by applicable law. Promotional or bonus Gems may expire or be revoked as described at the time they are granted. Prices, Gem amounts, and applicable taxes are shown before every purchase.

Referral rewards and other promotional offers are subject to the rules shown when they are offered. We may withhold, adjust, or revoke promotional Gems obtained through fraud, self-referral, duplicate accounts, automation, or other abuse.

Web purchases are processed by third-party payment processors (currently Stripe); purchases made through the Apple App Store or Google Play are processed by those stores under their own terms, and refund requests for such purchases must be directed to the relevant store. We do not store your full payment-card details.

Enforcing our rules — including removing content, restricting features, or suspending an account for violations — does not entitle you to a refund, except where required by law. If you believe you were charged in error, contact webmaster@fliick.ai before disputing the charge with your bank, and we will work with you to resolve it.

If we permanently discontinue the Service, or terminate your account without your being in breach of these Terms, we will provide a pro-rata remedy for unused purchased Gems where required by applicable law.

9. Fliick's intellectual property

The Service — including its software, design, models, text, graphics, and trademarks (including the name "Fliick") — is owned by Fliick or its licensors and is protected by intellectual-property laws. Except for the rights expressly granted to you in these Terms, no rights in the Service are transferred to you. You may not copy, modify, reverse-engineer, scrape, or create derivative works of the Service except as permitted by law.

10. Third-party services

The Service relies on third-party providers — including payment processors, cloud-infrastructure providers, AI model providers, and app stores. Their services are governed by their own terms and privacy policies, and we are not responsible for third-party services we do not control. If you access the Service through the Apple App Store or Google Play, those stores' terms also apply to your use of the app.

If you downloaded the app from the Apple App Store, the following additional terms apply: these Terms are an agreement between you and Fliick only, not with Apple, and Apple is not responsible for the app or its content. Your license to the app is limited to a non-transferable license to use it on Apple-branded devices that you own or control, subject to the App Store usage rules. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any); to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, or damages attributable to a warranty failure are Fliick's responsibility. Apple is not responsible for addressing any claim relating to the app — including product-liability claims, claims that the app fails to conform to legal or regulatory requirements, consumer-protection claims, and third-party claims that the app infringes intellectual-property rights. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Questions and support: webmaster@fliick.ai.

11. Copyright complaints

We respect intellectual-property rights and respond to notices submitted under the Digital Millennium Copyright Act (DMCA). The full notice-and-takedown procedure, counter-notice procedure, and our repeat-infringer policy are set out in the Content Policy & Notices. Send copyright notices to our designated agent at webmaster@fliick.ai.

12. Termination

You may stop using the Service and delete your account at any time in Settings. We may suspend or terminate your access to the Service, or any part of it, if you violate these Terms, if required by law, or if we discontinue the Service. Upon termination, your right to use the Service ends; Sections 5, 7, and 13 through 19 survive termination.

13. Disclaimers

THE SERVICE AND ALL CONTENT ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE, APPROPRIATE, OR RELIABLE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. Nothing in these Terms limits any statutory consumer rights that cannot be waived.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIICK AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, ANY USER CONTENT, OR ANY AI-GENERATED CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIICK'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE AMOUNTS YOU PAID FLIICK FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for willful misconduct or, where applicable, for death or personal injury.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Fliick and its officers, directors, and employees from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your User Content, your use of the Service in violation of these Terms, or your violation of any law or third-party right.

16. Dispute resolution: arbitration and class action waiver

Informal resolution first. Before filing a claim, you and Fliick agree to try to resolve the dispute informally: send a written description of the dispute to webmaster@fliick.ai and allow 30 days for us to respond and attempt resolution before commencing arbitration.

Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, before a single arbitrator, in English. The Federal Arbitration Act governs this section. Arbitration will take place remotely or, if an in-person hearing is required, in your county of residence in the United States or another mutually agreed location. Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual-property rights.

CLASS ACTION WAIVER. YOU AND FLIICK EACH AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, AND EACH WAIVES THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING, AND THE RIGHT TO A JURY TRIAL, TO THE EXTENT PERMITTED BY LAW. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court rather than arbitration.

Opt-out. You may opt out of this arbitration agreement by emailing webmaster@fliick.ai within 30 days of first creating your account, stating your account email and your intent to opt out of arbitration. Opting out does not affect any other part of these Terms.

Batch arbitration. If 25 or more demands for arbitration raising similar claims against Fliick are filed with the assistance or coordination of the same law firm or organization, the parties agree that the AAA may administer them in batches of up to 50 demands each, with one arbitrator and one set of filing fees per batch, before any remaining batches proceed. To the extent permitted by applicable law, any claim arising out of or relating to the Service or these Terms must be filed within one (1) year after the claim accrued, or it is permanently barred.

17. Governing law

These Terms are governed by the laws of the State of Delaware, United States, excluding its conflict-of-laws rules, except that Section 16 is governed by the Federal Arbitration Act. If you are a consumer in a jurisdiction whose laws grant you mandatory protections or the right to bring claims in your local courts, nothing in these Terms takes those rights away from you.

18. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will give notice in the app or by email before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the changes, stop using the Service and delete your account.

19. Miscellaneous and contact

These Terms, together with the documents incorporated by reference, are the entire agreement between you and Fliick regarding the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.

You consent to receive notices and other communications from us electronically — in the app or by email — and agree that they satisfy any legal requirement that a communication be in writing. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties, and you agree to comply with applicable export laws.

These Terms are drafted in English. Translations are provided for convenience only; if there is any conflict between a translation and the English version, the English version controls.

Fliick Inc., a Delaware corporation (United States). Questions about these Terms and legal notices: webmaster@fliick.ai.